Learn From Your Customers

What makes a 5-star business?
Learn From Your Customers

What makes a 5-star business?

28 February 2024
Bad reviews happen: A strategy of when and how to respond
Learn From Your Customers

Decoding bad reviews: why are they written and how to respond

25 May 2023
The virtuous cycle of fintech feedback
Learn From Your Customers

The virtuous cycle of fintech feedback

25 October 2022
Online shopping for the holiday season
Learn From Your Customers

Trustpilot Consumer Insights: 7 Must-knows for this holiday season

23 September 2021
Consumer Insights from the pandemic and what this means for businesses
Learn From Your Customers

Understanding COVID-19’s impact on business + imagining a post-pandemic world

14 June 2021
2021 Consumer Finance Report
Learn From Your Customers

Consumer finance report: How Covid-19 is impacting banking and payments

19 January 2021
how auto retailers can thrive with reviews
Learn From Your Customers

The changing landscape of automotive retail

1 June 2020
Consumer insights: Uncertainty and trust in the automotive industry
Learn From Your Customers

Consumer insights: Uncertainty and trust in the automotive industry

1 February 2019
Trust in advertising consumer insights
Learn From Your Customers

Trustworthiness in advertising: What consumers have to say

30 January 2019
Trustpilot Christmas and Holiday survey 2018
Learn From Your Customers

The 2018 Trustpilot Christmas survey

6 December 2018
Consumer behavior and expectations: The 2017 Holiday shopping report
Learn From Your Customers

Consumer behavior and expectations: The 2017 Holiday shopping report

16 March 2018