The right plan for your business

Enterprise

Contact us for pricing

Scale your reputation management with exclusive and secure solutions, API access and AI-driven insights.

  • New
    AI driven tools
  • Unlimited user accounts
  • Unlimited review invites
Book a demo
Most popular

Advanced

From
769 NZD
per month* | per domain

Improve your business performance with custom marketing tools and access to insights.

  • Custom widgets
  • 20 user accounts
  • 5000 review invites
Book a demo

Premium

From
469 NZD
per month* | per domain

Expand your reach with more tools to collect, share and analyze reviews.

  • Full widget library
  • 10 user accounts
  • 500 review invites
Book a demo

Plus

From
189 NZD
per month* | per domain

Build trust in your business with verified reviews and marketing tools.

  • 8 widgets
  • 3 user accounts
  • 200 review invites
Book a demo

* Prices are based on an annual billing cycle. Learn more about our pricing model.

The right plan for your business

Enterprise

Most popular

Advanced

Premium

Plus

New
AI-assisted review responses
Customizable review invitations
Automated monthly review invitations

Unlimited

5000

500

200

Invite past customers in first 90 days

Unlimited

5000/month

500/month

200/month

Website review widgets

Full widget library to display reviews, your rating, and review count

Full widget library to display reviews, your rating, and review count

Full widget library to display reviews, your rating, and review count

8 widgets to display your star rating and review count

Custom website widgets
Email review widgets
Targeted review showcasing
New
Profile page promotions
New
Ad-free profile on Trustpilot.com
Customize your profile page
Competitor module
Social media sharing tools
Downloadable marketing assets
New
Market & competitive insights

Full access

Basic access

Basic access

New
Review spotlight
New
Sentiment analysis

Full access

Full access

Basic access

Custom review tagging
TrustScore forecast

Custom forecasts

Custom forecasts

Default Forecast

Export performance data

All data

All data

All data

Overview only

Performance data & analytics
Profile page engagement data & analytics
Expert implementation and strategic support
Dedicated Customer Success Manager
Phone support
Live chat
User logins

Unlimited

20

10

3

Additional business domains

Unlimited

Unlimited

Unlimited

Up to 3

Single sign on
Helpdesk & customer support integrations
Marketing integrations
eCommerce integrations
Connect
Salesforce integration
Product reviews
Location reviews

How our pricing works

Review our plans

Determine the best plan to help you achieve your business goals. Our sales team is here to help you find the right fit.

Select your add-ons

Customize your plan to your needs with our add-on modules and integrations.

Confirm your domains

Let us know all of the domains you own that you want to include in your plan.

Receive a quote

We’ll create personalized pricing that reflects your needs, and considers site traffic and business size per domain.

Discover the power in our plans

Included in:
  • Addon
  • Plus
  • Premium
  • Advanced
  • Enterprise

Frequently asked questions

Trustpilot opens the door to authentic conversations between businesses and consumers. You can start right away with our free plan — no credit card required — to gather, manage and promote genuine insights from your customers. And when your ambitions start to grow, we have a plan that's right for you.

Your Trustpilot Free account offers 50 review invitations every month. Once you've reached this limit, you'll have to wait until the next month to send more — unless you choose to upgrade to a paid plan. But rest assured, your access will continue uninterrupted.

None whatsoever. You can begin your Trustpilot journey and and start building trust with more customers without any financial commitment.

Our Free plan includes unlimited access to our Support Center. Need more hands-on help? Reach out to our support team here or upgrade any time for hands on Customer Support.

Signing up for a Free account is exactly that — completely free. This means there’s nothing stopping you claiming your Company Profile Page and getting started collecting customer reviews with access to a small selection of our tools. And when you’re ready for more, just request a demo to find out what you need.

Our paid plans starts at 189 NZD per month, plus the cost of any additional modules that you want to add. We tailor our pricing to fit your specific needs, ensuring you get the most out of Trustpilot. For a personalized quote, talk to our sales team any time.

Nothing at all! Your reviews stay on your Trustpilot profile page, making sure that your company's feedback history stays available to you.

Our initial contract term is 12 months, prepaid. This is because we’re confident you’ll want to continue after you see the difference that having Trustpilot in your corner makes, and the value it brings to your business.

What our customers say