The right plan for your business
Enterprise
Scale your reputation management with exclusive and secure solutions, API access and AI-driven insights.
- NewAI driven tools
- Unlimited user accounts
- Unlimited review invites
Advanced
Improve your business performance with custom marketing tools and access to insights.
- Custom widgets
- 20 user accounts
- 5000 review invites
Premium
Expand your reach with more tools to collect, share and analyze reviews.
- Full widget library
- 10 user accounts
- 500 review invites
Plus
Build trust in your business with verified reviews and marketing tools.
- 8 widgets
- 3 user accounts
- 200 review invites
* Prices are based on an annual billing cycle. Learn more about our pricing model.
The right plan for your business
Enterprise
Scale your reputation management with exclusive and secure solutions, API access and AI-driven insights.
- NewAI driven tools
- Unlimited user accounts
- Unlimited review invites
Advanced
Improve your business performance with custom marketing tools and access to insights.
- Custom widgets
- 20 user accounts
- 5000 review invites
Premium
Expand your reach with more tools to collect, share and analyze reviews.
- Full widget library
- 10 user accounts
- 500 review invites
Plus
Build trust in your business with verified reviews and marketing tools.
- 8 widgets
- 3 user accounts
- 200 review invites
* Prices are based on an annual billing cycle. Learn more about our pricing model.
Enterprise
Advanced
Premium
Plus
New AI-assisted review responses | |
---|---|
Customizable review invitations | |
Automated monthly review invitations | Unlimited 5000 500 200 |
Invite past customers in first 90 days | Unlimited 5000/month 500/month 200/month |
Website review widgets | Full widget library to display reviews, your rating, and review count Full widget library to display reviews, your rating, and review count Full widget library to display reviews, your rating, and review count 8 widgets to display your star rating and review count |
---|---|
Custom website widgets | |
Email review widgets | |
Targeted review showcasing | |
New Profile page promotions | |
New Ad-free profile on Trustpilot.com | |
Customize your profile page | |
Competitor module | |
Social media sharing tools | |
Downloadable marketing assets |
New Market & competitive insights | Full access Basic access Basic access |
---|---|
New Review spotlight | |
New Sentiment analysis | Full access Full access Basic access |
Custom review tagging | |
TrustScore forecast | Custom forecasts Custom forecasts Default Forecast |
Export performance data | All data All data All data Overview only |
Performance data & analytics | |
Profile page engagement data & analytics |
Expert implementation and strategic support | |
---|---|
Dedicated Customer Success Manager | |
Phone support | |
Live chat | |
User logins | Unlimited 20 10 3 |
Additional business domains | Unlimited Unlimited Unlimited Up to 3 |
Single sign on |
Helpdesk & customer support integrations | |
---|---|
Marketing integrations | |
eCommerce integrations |
Connect | |
---|---|
Salesforce integration | |
Product reviews | |
Location reviews |
How our pricing works
Review our plans
Determine the best plan to help you achieve your business goals. Our sales team is here to help you find the right fit.
Select your add-ons
Customize your plan to your needs with our add-on modules and integrations.
Confirm your domains
Let us know all of the domains you own that you want to include in your plan.
Receive a quote
We’ll create personalized pricing that reflects your needs, and considers site traffic and business size per domain.
- Addon
- Plus
- Premium
- Advanced
- Enterprise
Frequently asked questions
Trustpilot opens the door to authentic conversations between businesses and consumers. You can start right away with our free plan — no credit card required — to gather, manage and promote genuine insights from your customers. And when your ambitions start to grow, we have a plan that's right for you.
Your Trustpilot Free account offers 50 review invitations every month. Once you've reached this limit, you'll have to wait until the next month to send more — unless you choose to upgrade to a paid plan. But rest assured, your access will continue uninterrupted.
None whatsoever. You can begin your Trustpilot journey and and start building trust with more customers without any financial commitment.
Our Free plan includes unlimited access to our Support Center. Need more hands-on help? Reach out to our support team here or upgrade any time for hands on Customer Support.
Signing up for a Free account is exactly that — completely free. This means there’s nothing stopping you claiming your Company Profile Page and getting started collecting customer reviews with access to a small selection of our tools. And when you’re ready for more, just request a demo to find out what you need.
Our paid plans starts at 189 NZD per month, plus the cost of any additional modules that you want to add. We tailor our pricing to fit your specific needs, ensuring you get the most out of Trustpilot. For a personalized quote, talk to our sales team any time.
Nothing at all! Your reviews stay on your Trustpilot profile page, making sure that your company's feedback history stays available to you.
Our initial contract term is 12 months, prepaid. This is because we’re confident you’ll want to continue after you see the difference that having Trustpilot in your corner makes, and the value it brings to your business.
What our customers say
"It’s the customer reviews and satisfaction insights that really drive the change in the business. That’s why we partnered with Trustpilot."
Adam Lindsey
Senior Director of Operations at Groupon
"As a challenger brand Cove wants those searching for home security to know how much we care about our customers. We know those searching for home security care about reviews and Trustpilot has not only helped more people discover us but has also helped keep us accountable to our current customers."
Steven Shelley
Cove Smart
"Trustpilot provides us with the resources to continue to collect more and more reviews. Without this outlet, if someone has a negative review that brings up a point we can address, we will never know about the problem. We want to give full service, from start to finish, and take care of people."
Connor Osborn
Branding and communications coordinator at Credibly
"Trustpilot helps us in the post-sale experience and in keeping up with the pulse of our users."
Daniel Hernandez
Sendwave’s Media and Engagement Lead for Latin America