Inside Trustpilot

Collecting customer reviews with Trustpilot

Wednesday, 22 July 2020

The truth is, there’s no one size fits all approach to collecting customer feedback.

Whether you’re looking to improve sales conversions, catch the right eyes in search results, or better understand your customers, reviews can help get you there — and Trustpilot is a great place to start.

What can Trustpilot do for you?

Trustpilot gives you a credible way to show the world that you love your customers, and they love you right back.

Whether you’re a startup or a Fortune 500 company, you’ll get real customer feedback that helps you get seen, get sold, and get better.

Here’s how it works:

Get reviews.

Our simple, one-time setup options can have your reviews rolling in in just minutes.

We’ve helped more than three hundred thousand companies get reviews from customers who would have otherwise stayed silent.

Get sold.

Make all your marketing more effective by showcasing Trustpilot ratings and reviews.

Research shows that 87% of consumers find ads with Trustpilot more trustworthy than the same ads without.

Trustpilot enhances your own website, too. You can add widgets to your site in just a few clicks, and increase your conversion rate up to 150%.

Get seen.

When trying to cut through all the noise online — reviews matter.

Your Trustpilot profile is a neutral, 3rd party source of information that will quickly rank for key search terms.

Adding stars to your search listings can improve click-through rates up to 35%.

And according to Google, stars on your paid ads improve click-through rates by 10% on average.

Our social media sharing features put eye catching customer testimonials in your social streams with the click of a button.

Get better.

Trustpilot helps you gain insights from the people who matter most — your customers.

Our suite of powerful dashboards help you see your performance at a glance, and our AI-driven Insights engine identifies trends and patterns in your feedback, so you can create a better experience for all your customers.

See for yourself why Trustpilot is the world’s most powerful review platform.