Building Customer Trust in the Age of AI: On-Demand Webinar
Trustpilot x Salesforce Webinar
In an age where 93% of business executives agree that building trust improves the bottom line, but only 30% of consumers actually trust companies, there's a significant trust gap. With 74% of UK consumers believing AI makes trust even more important, it's crucial to adapt. This webinar provides actionable insights into how star ratings and reviews influence 89% of UK consumers, and how a strong Trustpilot score makes 82% more likely to trust a brand.
In our latest webinar: "Building Customer Trust in the Age of AI", you can discover how to navigate the evolving landscape of customer trust in a world increasingly shaped by Artificial Intelligence. Learn how to unify your customer experience and leverage reviews to drive meaningful growth with Trustpilot and Salesforce.
What You'll Learn:
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Why Trust Matters Now More Than Ever in the Age of AI: Explore the critical role of trust in today's digital landscape and how AI is reshaping customer journeys and influencing purchasing decisions.
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Unifying the Customer Experience: Trustpilot & Salesforce Integration: Understand how the seamless integration of Trustpilot and Salesforce can connect invaluable customer feedback with powerful operational tools, driving tangible action and sustainable growth.
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Customer Success Story: Creditfix: Hear directly from Taylor Flynn, Commercial Director at Creditfix, a leading UK debt relief company with over 250,000 customers and 38,000+ 5-star reviews on Trustpilot. Discover how they increased trust, engagement, conversion, and retention rates by using personalized social proof.
Speakers
Carrie Ryan
Chief Strategy Officer, Trustpilot
Lucas Fernström
RVP, Agentforce, Salesforce
Taylor Flynn
Commercial Director, Creditfix (Special Guest & Customer)