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Adobe Commerce
No other platform gives you the power to create unique and engaging shopping experiences. Enjoy rich, out-of-the-box features, an unlimited ability to customize, a flexible headless architecture, and seamless third-party integrations. With our eCommerce platforms, a global ecosystem of implementation partners, and a vast marketplace of extensions, it’s time to bring your commerce vision to life.
AfterShip
AfterShip is a global, online branded shipment tracking platform with built-in review functionality that allows users to automate timely review collection, drive conversion, and streamline review management.
BigCommerce
BigCommerce is a cloud eCommerce platform for established and rapidly-growing businesses. It combines enterprise functionality, an open architecture, and app ecosystem, and market-leading performance. BigCommerce enables businesses to grow online sales with 80% less cost, time, and complexity than on-premise software.
BrandBastion
BrandBastion is a social media management platform that utilizes AI to provide advanced community management solutions. Helping brands to monitor, moderate, and manage online conversations to drive business growth.
DigiDesk
Enhance the customer experience with DigiDesk’s powerful range of integrated digital solutions; spanning multi-channel Customer Satisfaction Surveys, Online Review Management, Dynamic FAQs, and Multilingual Translation.
Dixa
Dixa offers businesses a Conversational Service Platform that empowers Customer Service Leaders to deliver best-in-class customer service and customer experiences, driving customer loyalty.
Dotdigital
With Dotdigital Marketing, Personalization, Loyalty, Alia, and Social Snowball all in the same suite, marketers can connect every stage of the customer journey, from acquiring new customers to building loyalty and advocacy. Dotdigital helps marketers manage complexity across channels, brands, markets and teams, without creating more work for the people behind it. We appreciate how different every business is and tailor our solutions for your unique needs. --- Dotdigital Marketing is an all-in-one customer experience and data platform (CXDP) that empowers marketing teams to exceed customer expectations with highly personalized cross-channel journeys. With Dotdigital Marketing, seamlessly unify, enrich, and segment customer data. Breaking down data siloes, Dotdigital Marketing streamlines decision-making and paves the way for marketing creativity that delivers customer engagement at scale. With powerful AI capabilities, Dotdigital Marketing makes it easy to automate deeply personalized experiences across web, email, SMS, WhatsApp, chat, push, social, ads, and more. Trusted by over 4,000 brands across ecommerce, retail, not-for-profit, education, financial services, and other sectors, Dotdigital enables marketers across the globe.
eDesk
eDesk is the leading eCommerce helpdesk for multichannel sellers, integrating with the world’s leading marketplaces, social channels and webstore platforms.
Flowbox
Flowbox offers a visual marketing platform to help brands leverage and distribute social content throughout the buyer journey to increase engagement, social proof, and sales.
Freshworks
The ultimate customer-for-life software suite! Engage your customers at every step of their journey. Freshworks provides organizations of all sizes with SaaS customer engagement solutions that make it easy for support, sales and marketing professionals to communicate effectively with customers for better service and collaborate with team members to resolve customer issues. Our platform includes Freshdesk, Freshservice, Freshsales, Freshcaller, Freshteam, Freshchat, and Freshmarketer, Freshconnect and Freshrelease.
Gnatta
Gnatta is a leading CCaaS solution working with some of the UK’s biggest brands to make their call centres more efficient, and more effective. Unlike ticket based Helpdesk tools, we have developed an interaction first methodology meaning whenever a customer contacts your brand, across any channel, it will form part of a single conversation automatically grouping related queries together. In addition, Gnatta is completely customisable, from routing through prioritisation to automation, without any coding or development required. This customisation can be made in real time, meaning you're always a step ahead of your queues. Working with ASOS, OVO Energy, Gymshark and more; we have proven our ability to help brands improve their customer experience whilst also creating efficiency savings of over £1m a year. Our UK-based team are excited to see similar success with your brand.
Gorgias
Gorgias is a customer support helpdesk specially designed for eCommerce stores.
Hootsuite
Easily manage all your social media and get results with Hootsuite.
HubSpot
HubSpot is a leading CRM platform that provides software and support to help businesses grow better. Our platform includes marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. Today, thousands of customers around the world use our powerful and easy-to-use tools and integrations to attract, engage, and delight customers.
Intercom
Intercom is a global AI customer service company that helps businesses provide incredible customer experiences online. Businesses use Intercom to scale high-quality support experiences and free their frontline support team from repetitive work, all while delivering excellent experiences to every customer. NOTE: Users are able to access the integration for free for 60 days. After which, the integration is priced at $65/month per connected Trustpilot account, with the fee collected directly by The SaaSy People, third-party developer who built the integration.
Khoros
Khoros’s customer engagement platform helps global brands create customers for life by connecting every facet of customer engagement, including digital contact centers, messaging, online brand communities, CX analytics, and social media management.
Klaviyo
Klaviyo empowers B2C businesses to own their marketing and drive growth by building stronger customer relationships. Our intelligent B2C CRM unifies customer data from all sources into a single view, enabling brands to deliver truly personalized experiences across email, SMS, mobile push, and web. Leverage powerful segmentation, drag-and-drop automation builders, predictive analytics, and AI-driven insights specifically designed for the needs of e-commerce and direct-to-consumer brands. From abandoned cart recovery and welcome series to loyalty programs and targeted campaigns, Klaviyo helps businesses turn customer interactions into repeatable revenue and lasting loyalty. Connect your tech stack seamlessly and see measurable results faster.
Klevu
Klevu helps connect people to products they want to buy. Klevu’s discovery suite includes eCommerce personalization, AI and NLP-powered on-site Smart Search, Smart Category Merchandizing and Smart Recommendations, powered by real-time buyer intent. Klevu discovery technology balances AI automation and strategic control, is quick and easy to install and is compatible with all eCommerce platforms. Klevu powers thousands of eCommerce businesses worldwide and has offices in the UK, US, Sweden, Finland, Australia and India.
Kustomer
Kustomer is the omnichannel SaaS platform specializing in customer service. It scales to meet the needs of any contact center and business by unifying data from multiple sources and enabling companies to deliver service and support through a single timeline view. Kustomer is the core platform of some of the leading customer service brands like Ring, Rent the Runway, Glossier, Away, Glovo, Slice, and UNTUCKit.
Medallia
Medallia is a global experience management platform designed to enable brands to use a single platform to uncover insights that can be used to improve their customer experiences, contact center experiences, employee experiences and other digital experiences.
Miappi
Our feature-rich, easy-to-use platform helps you save time by curating content at scale across your marketing channels so you can incorporate UGC into your marketing campaigns and keep up with new content needs while reducing media spend. Gain a competitive edge by connecting your brand with your audience and superfans to build an authentic community.
Nosto
Nosto's platform-independent SaaS solution enhances customers’ online shopping experience by enabling personalized product recommendations in real time. Its plug and play solution makes the technology easily accessible to online stores of all sizes, automating marketing activities and increasing conversion, customer retention and store revenues as a result.
Ometria
Ometria is the only CDXP built for retail, connecting customer data with AI-powered insights and segmentation to deliver personalized, multichannel campaigns that drive loyalty and increase revenue.
OpenCart
OpenCart is an easy to-use, powerful online store management program that can manage multiple online stores from a single back-end.
PayPal
PayPal is the faster, safer way to send money, make an online payment, receive money or set up a merchant account.
Photoslurp
Integrate User Generated Content using the fastest performing technology built for the most demanding brands. AI automations, enterprise features, customizable integrations and more.
PinMeTo
PinMeTo helps your multi-location brand take people from search to action. It’s more than just SEO – it’s a tool for managing your brand’s online presence, for every location, on multiple major networks.
PrestaShop
PrestaShop is one of the world’s most popular eCommerce platforms, and most successful open source projects. They are a company and a global community with a mission is to develop world-class eCommerce software through open source innovation. Together with their community, they provide software that enables everyone to have a successful eCommerce business.
Promo.com
Promo.com is a leading video creation platform for businesses and content creators. We are a creative technology company, and our mission is to help businesses and content creators achieve great social media results. Our platform delivers beautiful, fully brand-able video content, templates and more and we are building more tools to help businesses and creators run their social media channels successfully, helping them from ideation to publishing.
Reputation Studio by 1440
Reputation Studio leverages the power of Artificial Intelligence to help companies gain consumer trust by monitoring and responding to reviews from multiple locations, products, and apps from one central dashboard. Studies show that 66% of people have used social media for customer service now and prefer it over a traditional call center.